Politique d’expédition

At Lelo Yaar, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and ship your orders. Order Processing • All orders are processed within 1–3 business days after payment confirmation. • Orders are not processed or shipped on Sundays or public holidays. • During high-demand periods or special sales, order processing may take slightly longer. If there is a significant delay in processing your order, we will inform you via email or SMS. Shipping Time & Delivery Estimated delivery times: • Standard Shipping: 5–9 business days • Express Shipping: 2–4 business days Delivery times may vary depending on your location, courier partner availability, and other external factors. Shipping Charges Shipping charges (if applicable) will be calculated and displayed at checkout before completing your purchase. Lelo Yaar may offer free shipping promotions on selected products or during special campaigns. Order Tracking Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number. Tracking details usually become active within 24–48 hours. Cash on Delivery (COD) Cash on Delivery may be available for selected products and locations. Additional COD charges may apply depending on the order. International Shipping Lelo Yaar may ship to selected international destinations. Shipping charges and delivery timelines vary depending on the country. Customers are responsible for any customs duties, import taxes, or additional charges required by their country. Delivery Delays & Issues While we aim to deliver orders within the estimated timeframe, Lelo Yaar is not responsible for delays caused by courier partners, customs clearance, weather conditions, or other unforeseen circumstances. If your order appears lost or significantly delayed, please contact our support team for assistance. Incorrect Shipping Details Please ensure that your shipping address and contact details are correct at checkout. Lelo Yaar is not responsible for delivery issues caused by incorrect or incomplete information provided by customers. Contact Us If you have any questions regarding shipping or your order status, please contact us: Email: info@leloyaar.com Customer Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM